从顾客视角来看，他们的核心预期很简单：安全、放心、真实透明以及被尊重。很多旺店最大的差评往往是“排队太久且无服务”——同样是排队，海底捞会提供小吃、饮用水，而有些门店让客人在寒风中苦等，自然会引发不满。
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I test robot vacuums for a living, and I really don't want to have to be paranoid about their camera usage. The livestream camera is an incredibly comforting robot vacuum feature for pet parents who get anxious about leaving pets at home alone.
"It is well known that big, incriminating stuff has been redacted from what Pam Bondi released," says Stephen Colbert in the Late Show clip above. "And yesterday we got confirmation that the DOJ has withheld or taken down more than 50 pages of material from the Epstein files related to Donald Trump. And it's totally on brand for the DOJ — this DOJ especially — to be protecting Trump. It's the least surprising headline since 'Youngest Child Becomes Theatre Major'."